Sandyford Hotel

The room overall was good value for money. However, there were several faults with the room we got. The doors do not lock on the inside which poses as a security risk. The bathroom door would not fully shut over- if it did there was a high possibility of being stuck in the bathroom. The shower also was not functional. The service we received on checking in was great. However, sadly it cannot be said the same for checking out. The reception area was full of people loitering. The reception desk had a sign up saying that the receptionist was busy and to check back later… with the receptionist sat at the desk. The receptionist was not attentive and didn’t ask how the stay was.

I did not sleep here but was sent here for breakfast by the hotel next door. Very good value breakfast, one big plate of hot food and a buffet of cold options (cereal, yogurt, breads etc) The ladies serving breakfast were lovely. The food was tasty. The blond lady at reception was so helpful and kind, she gave me a brolly because I was stupid and left mine at home! She really helped me more than she can know :) I’m in Glasgow for a very very important exam and all the staff here set me up for a good day. If I pass the exam then it’s in part to the kindness I was shown, giving me a relaxing morning. Thank you

Staff were great and the reception area nice, welcoming and modern. Unfortunately the rooms are absolutely horrendous. The room I stayed in actually had a huge sink hole in the middle and all the furniture including the bed was angled into the collapsed floor. The room is very dirty and old with mould on everything. The shower moves when you stand in it and big cracks appear around the base. Couple this with the collapsed floor in the main room does not inspire confidence in the building. The towels had black stains on them and the bed was super thin and felt like sleeping on the floor. Really disappointed in the rooms and actually felt somewhat unsafe due to the structural collapse of the floor. Really hope management spend the time and money to modernise the hotel as it has good potential but extremely poor value for money. (£90 per night for that)